24/7 Teach
24/7 Teach
24/7 Teach
Designed a dashboard to increase students' efficiency in learning
Designed a dashboard to increase students' efficiency in learning
Designed a dashboard to increase students' efficiency in learning
TIMELINE
TIMELINE
TIMELINE
Sep 2023-Mar 2024
Sep 2023-Mar 2024
Sep 2023-Mar 2024
DESIGN ROLE
DESIGN ROLE
DESIGN ROLE
Product, UX/UI
Product, UX/UI
Product, UX/UI
TYPE
TYPE
TYPE
Internship
Internship
Internship
TEAM
TEAM
TEAM
4 UX Designer, 1 Product Owner
4 UX Designer, 1 Product Owner
4 UX Designer, 1 Product Owner
PROBLEM
PROBLEM
PROBLEM
There isn’t a centralized place for students to manage their learning on 24/7 teach.
There isn’t a centralized place for students to manage their learning on 24/7 teach.
There isn’t a centralized place for students to manage their learning on 24/7 teach.
After consulting with Product Manager, I learned that currently students using 24/7 Teach face a problem: there's no single place where they can keep track of all their learning. Right now, they have to jump around different spots to find their courses, homework, and progress, which can be confusing and time-consuming.
After consulting with Product Manager, I learned that currently students using 24/7 Teach face a problem: there's no single place where they can keep track of all their learning. Right now, they have to jump around different spots to find their courses, homework, and progress, which can be confusing and time-consuming.
After consulting with Product Manager, I learned that currently students using 24/7 Teach face a problem: there's no single place where they can keep track of all their learning. Right now, they have to jump around different spots to find their courses, homework, and progress, which can be confusing and time-consuming.
SOLUTION
SOLUTION
SOLUTION
Learn, explore, and organize at one place
Learn, explore, and organize at one place
Learn, explore, and organize at one place
USER RESEARCH
USER RESEARCH
USER RESEARCH
Conducted user research to understand features students hope to have on dashboard.
Conducted user research to understand features students hope to have on dashboard.
Conducted user research to understand features students hope to have on dashboard.
Method: User interview, user survey
Method: User interview, user survey
Method: User interview, user survey
How satisfy are you with the current product
How satisfy are you with the current product
How satisfy are you with the current product
45%
are satisfy with the product
are satisfy with the product
are satisfy with the product
Would you recommend 24/7 Teach to a friend or colleague
Would you recommend 24/7 Teach to a friend or colleague
Would you recommend 24/7 Teach to a friend or colleague
23%
will recommend our product
will recommend our product
will recommend our product
How intuitive do you find the user interface of 24/7 Teach
How intuitive do you find the user interface of 24/7 Teach
How intuitive do you find the user interface of 24/7 Teach
38%
think the interface is intuitive
think the interface is intuitive
think the interface is intuitive
Which feature(s) of do you use the most?
Which feature(s) of do you use the most?
Which feature(s) of do you use the most?
What are the features you hope to have on dashboard?
What are the features you hope to have on dashboard?
What are the features you hope to have on dashboard?
Affinity Mapping
Affinity Mapping
Affinity Mapping
INSIGHTS
INSIGHTS
INSIGHTS
01
01
01
Students found currently it is hard to effectively access courses, assessments, and the learing resources they want to resume
Students found currently it is hard to effectively access courses, assessments, and the learing resources they want to resume
Students found currently it is hard to effectively access courses, assessments, and the learing resources they want to resume
02
02
02
Students found sometimes they lack a direction or a goal during the learning process.
Students found sometimes they lack a direction or a goal during the learning process.
Students found sometimes they lack a direction or a goal during the learning process.
03
03
03
Students found it is frustrated to jump back and forth in checking schedules.
Students found it is frustrated to jump back and forth in checking schedules.
Students found it is frustrated to jump back and forth in checking schedules.
CHALLENGE
CHALLENGE
CHALLENGE
HMW provide an dashboard to help students effectively resume learning, exploring new courses, and organize schedule?
HMW provide an dashboard to help students effectively resume learning, exploring new courses, and organize schedule?
HMW provide an dashboard to help students effectively resume learning, exploring new courses, and organize schedule?
COMPETITIVE ANALYSIS
COMPETITIVE ANALYSIS
COMPETITIVE ANALYSIS
Focusing on understanding the trends and best practices to provide a centralized dashboard.
Focusing on understanding the trends and best practices to provide a centralized dashboard.
Focusing on understanding the trends and best practices to provide a centralized dashboard.
I then conducted competitive analysis to understand the best practices in building a dashboard. My main goal is to understand:
1) Current standards and benchmarks in building an e-learning dashboard
2) what users appreciate and expect from an e-learning dashboard
I then conducted competitive analysis to understand the best practices in building a dashboard. My main goal is to understand:
1) Current standards and benchmarks in building an e-learning dashboard
2) what users appreciate and expect from an e-learning dashboard
I then conducted competitive analysis to understand the best practices in building a dashboard. My main goal is to understand:
1) Current standards and benchmarks in building an e-learning dashboard
2) what users appreciate and expect from an e-learning dashboard
INSIGHTS
INSIGHTS
INSIGHTS
01
01
01
Dividing the page into columns to present information with hierarchy.
Dividing the page into columns to present information with hierarchy.
Dividing the page into columns to present information with hierarchy.
02
02
02
Using modular blocks to present pieces of information to save space.
Using modular blocks to present pieces of information to save space.
Using modular blocks to present pieces of information to save space.
IDEATION
IDEATION
IDEATION
Turning Insights into concepts…
Turning Insights into concepts…
Turning Insights into concepts…
I explored several ways to organize a dashboard, including different organization and module items, focusing on finding a way that can help students to effective find the resources they need.
I explored several ways to organize a dashboard, including different organization and module items, focusing on finding a way that can help students to effective find the resources they need.
I explored several ways to organize a dashboard, including different organization and module items, focusing on finding a way that can help students to effective find the resources they need.
Current learning dashboard(Selected)
Current learning dashboard(Selected)
Current learning dashboard(Selected)
Explore courses dashboard
Explore courses dashboard
Explore courses dashboard
Progress tracking dashboard
Progress tracking dashboard
After discussing with the team and re-visit research insights, I learned that current learning is the most important thing that should be displayed on the page. Therefore, I selected the first idea to ensure students are able to access current learning information effecitvely.
After discussing with the team and re-visit research insights, I learned that current learning is the most important thing that should be displayed on the page. Therefore, I selected the first idea to ensure students are able to access current learning information effecitvely.
After discussing with the team and re-visit research insights, I learned that current learning is the most important thing that should be displayed on the page. Therefore, I selected the first idea to ensure students are able to access current learning information effecitvely.
DESIGN DECISION
DESIGN DECISION
DESIGN DECISION
At the end, I created a dashboard that…
At the end, I created a dashboard that…
At the end, I created a dashboard that…
Provides student an effective and organized way to access their learning resources.
Provides student an effective and organized way to access their learning resources.
Provides student an effective and organized way to access their learning resources.
REFLECTION
REFLECTION
REFLECTION
Reflecting on the experience of designing a dashboard for an e-learning platform offers a valuable opportunity to assess both the process and the outcomes, highlighting successes, challenges, and areas for future growth. Here's a structured reflection on this creative and analytical journey:
Reflecting on the experience of designing a dashboard for an e-learning platform offers a valuable opportunity to assess both the process and the outcomes, highlighting successes, challenges, and areas for future growth. Here's a structured reflection on this creative and analytical journey:
Reflecting on the experience of designing a dashboard for an e-learning platform offers a valuable opportunity to assess both the process and the outcomes, highlighting successes, challenges, and areas for future growth. Here's a structured reflection on this creative and analytical journey:
Empathsize
Empathsize
Empathsize
The initial phase of understanding user needs was both enlightening and challenging. Engaging with users to gather insights revealed a diverse range of expectations and preferences. It underscored the importance of creating a user-centric design that accommodates various learning styles and objectives. This stage reinforced the value of empathy in design, pushing me to think beyond aesthetics and functionality to truly consider the user's learning experience.
The initial phase of understanding user needs was both enlightening and challenging. Engaging with users to gather insights revealed a diverse range of expectations and preferences. It underscored the importance of creating a user-centric design that accommodates various learning styles and objectives. This stage reinforced the value of empathy in design, pushing me to think beyond aesthetics and functionality to truly consider the user's learning experience.
The initial phase of understanding user needs was both enlightening and challenging. Engaging with users to gather insights revealed a diverse range of expectations and preferences. It underscored the importance of creating a user-centric design that accommodates various learning styles and objectives. This stage reinforced the value of empathy in design, pushing me to think beyond aesthetics and functionality to truly consider the user's learning experience.
Balancing Functionality with Simplicity
Balancing Functionality with Simplicity
Balancing Functionality with Simplicity
One of the critical challenges faced during the design process was balancing the dashboard's functionality with the need for simplicity and intuitiveness. Incorporating features like course tracking, AI advisor, and career help, while ensuring the dashboard remained clutter-free and navigable, was a delicate balancing act. This experience taught me the significance of prioritizing features based on user feedback and strategic importance, leading to a design that offers value without overwhelming the user.
One of the critical challenges faced during the design process was balancing the dashboard's functionality with the need for simplicity and intuitiveness. Incorporating features like course tracking, AI advisor, and career help, while ensuring the dashboard remained clutter-free and navigable, was a delicate balancing act. This experience taught me the significance of prioritizing features based on user feedback and strategic importance, leading to a design that offers value without overwhelming the user.
One of the critical challenges faced during the design process was balancing the dashboard's functionality with the need for simplicity and intuitiveness. Incorporating features like course tracking, AI advisor, and career help, while ensuring the dashboard remained clutter-free and navigable, was a delicate balancing act. This experience taught me the significance of prioritizing features based on user feedback and strategic importance, leading to a design that offers value without overwhelming the user.